This weekly update shows that companies around the world are discovering something important: humans and AI work best when they work together. When people learn how to talk and work with AI properly, they get much better results than working alone.

Big companies are now using AI agents - special AI helpers that can do complex tasks on their own. Companies like Capital One in the United States created an AI called Chat Concierge that helps car dealers sell more cars. It increased sales by 55 percent. PepsiCo, a huge food company, is using AI agents to help with customer service and make employees' jobs easier. Both customers and workers were happy to use these AI helpers.

Other important news includes the FDA (Food and Drug Administration) in the United States now using AI agents to help review new medicines and inspect products. Salesforce, a big software company, reports that AI agents now handle about half of all customer service calls. This shows that companies are trusting AI with real important work.

But there's a challenge: companies need to be careful about trust and safety. People want to know how companies use their information and whether the AI will do the right thing. Also, most companies are still figuring out how to use AI agents properly - only 11 percent say they are really using them in their actual business operations.

The exciting part is about memory - AI systems are now remembering things from one conversation to the next. Google's new system builds memory right into the AI itself, and other companies like OpenAI and Anthropic are doing similar things. This helps AI become more like a real assistant that knows you and your work over time.

Experts predict that in the next few years, many more companies will have AI agents doing their work. The market for agentic AI is growing super fast - from 5.4 billion dollars in 2024 to 7.6 billion dollars in 2025. This tells us that businesses believe AI agents can really help them.