Yellow.ai AI Agents

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Overview

Enterprise conversational automation platform for building CX and EX bots across chat, email, WhatsApp, web, mobile, and more.

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Best For Professions:

customer support manager contact center manager customer experience manager support operations manager hr manager operations manager support agent

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Yellow.ai is an enterprise agentic AI platform for automating customer and employee conversations. Official Yellow.ai documentation describes a Freemium plan that is automatically applied at signup and includes 5,000 monthly bot conversations, an FAQ module, unlimited agent seats, 500 chat and email tickets per month, productivity tools such as canned responses and unified inbox, and integration with up to two channels such as a website, WhatsApp, or mobile app. Premium plans are available by contacting Yellow.ai/product experts and are intended for organizations that need advanced customization, more integrations and channels, custom reports and dashboards, dedicated support, and a three-environment setup for sandbox, staging, and production. Yellow.ai also notes module-based usage pricing for items such as monthly reached users and WhatsApp usage.

Autonomy level

92%

Reasoning: Yellow.ai AI Agents operate at a high degree of autonomy because the platform is built around agentic AI that can understand intent, plan actions, and execute workflows end to end across voice, chat, and email channels. Its agents are powered by more than 15 large language models combined with an Agentic RAG architecture, enabling them to decide wh...

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Some of the use cases of Yellow.ai AI Agents:

Automating customer support conversations with bots and live-agent handoff
Creating FAQ-based self-service experiences to reduce support load
Managing chat and email tickets from a unified inbox
Testing conversational automation before upgrading to an enterprise plan
Deploying support automation across channels such as web, WhatsApp, mobile app, chat, email, SMS, and voice where available

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Pricing model:

freemium

Code access:

closed-source

Popularity level: 77%

Make it work for you

Describe the job. Get an AI worker you can actually message.

We create the setup, keep it running after your laptop closes, and save its memory. Test in the browser, then add Telegram, WhatsApp, or Slack.

Runs without your laptopBrowser + messaging appsBackups and clonesMemory survives restarts

Describe my agent See the launcher

Plans start at $29/month. Cancel anytime.

Hosted agent

OpenClaw or Hermes

saved state

Browser

Slack

“I checked the inbox, handled the routine messages, and sent you the one question that needs a decision.”

Create an AI worker that keeps running after this tab closes.

Open Agent Factory

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